Pride Care Ambulance believes it is very important to extend the skill and passion that was received from your field personnel on through to the billing process. Our billing practices are designed to be compassionate and customer friendly while being timely, thorough and performed in accordance with established business practices. Your patient services representative will be more than willing to assist you if you have any questions concerning your ambulance transport or response bill. If possible, please have the name of the patient, social security number or account number, the date of service and any insurance information (if applicable) prior to calling.

Pride Care Billing and Patient Service Representatives are here to assist you.  Our goal is to provide you with prompt and efficient customer service. 

Please use the contact information below for any questions/concerns related to billing:
Pride Care Ambulance
Attention: Patient Services
828 Portage Street
Kalamazoo, MI 49001

Telephone: (269) 343-2224 or (269) 468-3186
Fax: (269) 343-6503
Email: hpeterman@pridecare.com